Effective Date: 21st August 2024
1. Introduction
Welcome to The Zoom Agency (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website www.thezoomagency.com (the “Site”), including any information you may provide through the Site when you contact us, sign up for our newsletter, or enquire about a service.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our Site.
2. Information We Collect
We collect various types of information in order to provide you with the best possible service. This includes:
• Personal Information: When you interact with our Site, we may collect personally identifiable information, such as your name, email address, phone number, and any other details you provide through forms or direct communication.
• Usage Data: We collect information that your browser sends whenever you visit our Site (“Usage Data”). This may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect in the following ways:
• To Provide and Maintain Our Services: This includes using your information to improve the Site, manage your requests, and provide customer support.
• To Communicate with You: We may use your information to send you newsletters, marketing or promotional materials, and other information that may be of interest to you.
• To Improve Our Site: We analyse the data we collect to understand how our Site is used and to make improvements.
• To Comply with Legal Obligations: In certain circumstances, we may be required to use or disclose your information if mandated by law or in response to valid requests by public authorities.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your information with:
• Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analysing how our Site is used.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
5. Security of Your Information
We take the security of your personal information seriously and use appropriate measures to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Deletion: You have the right to request that we erase your personal data under certain conditions.
• Objection: You have the right to object to our processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us via our form.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is your responsibility to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
• By email: Via the form on this Site
• By visiting this page on our website: www.thezoomagency.com/#contact
